Emotional culture is the invisible force shaping how people behave, connect, and lead at work — yet it’s often overlooked. This article explores why emotions matter in the workplace, how they influence culture more than values on a poster ever could, and what leaders can do to create space for real emotional conversations. By building emotional literacy, modelling empathy, and using tools like the Emotional Culture Deck, organisations can move beyond surface-level engagement and build cultures where people feel seen, supported, and ready to thrive.

In the rush to hit targets and meet deadlines, emotional wellbeing often takes a backseat. But what if it wasn’t a ‘nice-to-have’ — what if it was a leadership strategy that could transform your team?